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Novation Realty COVID-19 Safety

The CDC’s current recommendations for travel accommodations lists “Staying in a house or cabin (for example, a vacation rental) with people from your household or fully vaccinated people“ as ‘safer’ than a hotel.

Here at Novation Realty, we take your safety seriously and have adapted our policies and practices to reflect that commitment. While the CDC’s safest recommendation is to stay home, our aim is to provide a safe and secure home-away-from-home during your stay in paradise.

Novation Realty offers full-service property management with easy accounting, clear communication, and updated marketing technology to best serve our clients and owners. We specialize in legally zoned vacation rentals that are handled with care and consideration for the community our guests visit. We pride ourselves on delivering high occupancy, maximum market exposure across multiple platforms, and premium partnerships that allow us to deliver excellent service at a low-market fee of 18% of gross rental revenue.

Our guests also enjoy a modern hospitality experience, including virtual guidebooks, QR codes for item requests, updated cleaning and property inspection software, automated messaging and eco-friendly consumables.

Novation Realty delivers the same simplicity and transparency to our long-term property owners. We offer video tours, professional photography, and social media marketing for traditional, residential rental properties. Our small team provides a hands-on touch to your property and the tenants that will call it home, for a low fee of 8% gross rental revenue.

Cleaning Practices

Our cleaning staff & partners are trained to follow CDC-compliant cleaning and safety practices. Enhanced cleaning protocol includes:

  • Sanitation of high-touch areas
  • CDC-recommended cleaning products
  • PPE including masks & gloves
  • Sanitation of keys and keycards
  • Enhanced cleaning checklists
  • Additional time allotted for great cleans
  • Professional CDC-recommended laundering of all linens & towels
  • Third-party inspection before check in

Safety Measures

Travel is what we do, and our goal is to keep it safe. We’ve revamped our drop-off, check in and check out policies to keep guests, staff, and cleaners safe and separate. These include:

  • Contact-free check in whenever possible
  • Contact-free check out whenever possible
  • Sanitization of keys and keycards
  • Routine sanitization of lockboxes and keypads
  • Third-party inspection before check in
  • Cleanings completed after each checkout

Improving & Innovating

Vacation rentals are an ever-changing industry, and we consider it our duty to stay ahead of the curve. In addition to enhanced cleaning and safety measures, we are implementing the following

  • Virtual tours, walk-throughs, and showings
  • FaceTime resolution team to avoid person-to-person contact
  • Eco-friendly alternatives for paper goods, soaps and other consumables
  • Employment of local partners and staff whenever possible

CDC Safe Travel Recommendations

Novation Realty

765 Amana Street | Honolulu, HI 96814

Phone for Guests: 808-376-0724 | Phone for Owners: 808-225-4687

Broker ID RB-22567

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